Cookie Policy
Last Updated: 20 May 2025
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to remember certain information about your visit — such as your preferences or whether you have already seen a particular notice.
Cookies are used widely across the internet. Most websites you visit will use cookies in some form to improve the experience and help the site function correctly. They do not give websites access to your device or any information beyond what you choose to share.
This policy explains which cookies the Ironwood Lai website uses, why we use them, and how you can control them.
2. Cookies We Use
We use a limited number of cookie categories. Below is a summary of each:
Essential Cookies
Always active — required for basic site functionality
These cookies are necessary for the website to function and cannot be switched off. They are typically set in response to actions you take, such as submitting a form or saving your cookie preferences. Examples include your cookie consent choice (stored in localStorage).
Duration: Persistent until cleared by you · Provider: Ironwood Lai
Analytics Cookies
Help us understand how visitors use the site
If you consent, these cookies allow us to see how visitors find and use our website — pages viewed, time on site, and general browsing patterns. This information is aggregated and anonymised; it does not identify you personally. We use it to improve the website over time.
Duration: Up to 2 years · Provider: Google Analytics (anonymised)
Marketing Cookies
Used for relevant advertising and tracking
These cookies may be set by advertising partners to build a profile of your interests and show relevant content on other platforms. We keep use of these to a minimum, in keeping with the focused nature of our business.
Duration: Session to 1 year · Provider: Third-party advertising networks
Preference Cookies
Remember your settings across visits
These cookies remember choices you make — such as your region or display preferences — so that we can provide a more consistent experience on repeat visits.
Duration: Up to 1 year · Provider: Ironwood Lai
3. Third-Party Cookies
Some cookies on our site may be set by third-party services. These are subject to the privacy and cookie policies of those providers, not ours. Third-party services that may set cookies include:
- Google Analytics — anonymised website usage statistics (analytics cookies)
- Google Maps — embedded map functionality on our contact section (may set session cookies)
- Social media platforms — if you share our content via social media buttons (marketing cookies, set only on interaction)
We encourage you to review the cookie and privacy policies of these third-party providers for more detail about the data they collect.
4. Cookie Duration
| Type | Duration | Notes |
|---|---|---|
| Session cookies | Until browser is closed | Removed automatically when you close your browser tab or window |
| Persistent — short | Up to 30 days | Remain on your device for a fixed period; used for basic preferences |
| Persistent — long | Up to 2 years | Analytics and marketing cookies; can be deleted at any time via browser settings |
| localStorage (consent) | Until cleared | Your cookie preference is stored locally on your device, not transmitted to our servers |
5. Your Cookie Preferences
Use the controls below to manage which optional cookies you accept. Your choices are saved to your browser and will be respected on future visits.
Essential Cookies
Required for the site to function. Cannot be disabled.
Analytics Cookies
Help us improve the website using anonymised data.
Marketing Cookies
Used for relevant advertising on other platforms.
Preference Cookies
Remember your settings for a more consistent experience.
6. Managing Cookies in Your Browser
You can also control cookies directly through your browser settings. The steps vary by browser — click a browser below for instructions:
Google Chrome
- Open Chrome and click the three-dot menu (⋮) in the top-right corner.
- Go to Settings → Privacy and security → Cookies and other site data.
- Choose your preferred cookie setting or click See all site data and permissions to manage cookies by site.
- To delete existing cookies, click Clear browsing data and tick Cookies and other site data.
Mozilla Firefox
- Open Firefox and click the menu button (☰) in the top-right corner.
- Go to Settings → Privacy & Security.
- Under Enhanced Tracking Protection, choose your preferred level.
- To manage or delete cookies, scroll to Cookies and Site Data and click Manage Data or Clear Data.
Apple Safari
- Open Safari and go to Safari → Settings (or Preferences on older macOS).
- Click the Privacy tab.
- Tick or untick Prevent cross-site tracking and Block all cookies as preferred.
- To remove existing cookies, click Manage Website Data and remove sites as needed.
Microsoft Edge
- Open Edge and click the three-dot menu (⋯) in the top-right corner.
- Go to Settings → Privacy, search, and services.
- Under Tracking prevention, choose your preferred level.
- To clear cookies, scroll to Clear browsing data and select Cookies and other site data.
Mobile browsers: On mobile devices, cookie settings are usually found under your browser's Privacy or Security settings within the app. The exact location varies by device and browser version. Note that blocking all cookies may prevent some website features from working as expected.
7. Your Rights
- Withdraw consent at any time: you can update your preferences using the controls in section 5 above, or by clearing cookies in your browser.
- Access information: you can ask us what cookie-related information we hold about your session by contacting us directly.
- Effect of disabling cookies: the website will continue to function if you disable optional cookies, though some features may be less tailored to your browsing habits. Disabling essential cookies may prevent certain pages from loading correctly.
For any questions about how we use cookies, contact us at [email protected] or by post to Suite 12A, Menara Landmark, Jalan Penang, 10000 George Town, Penang, Malaysia.